A warm and familiar atmosphere
Nestled in the foot of the Chiltern Hills lays the beautiful award-winning village of Cheddington. Amongst its charm and history sits our picture-postcard public house, The Old Swan. Managed by The Sandridge Pub Company Limited, the 17th century building boasts a quaint thatched roof and an enviable heritage, but underneath the aesthetic appeal, The Old Swan holds a hard-earned reputation as a long standing and well-respected community establishment.
The Old Swan is renowned for being a warm and welcoming local pub serving sumptuous real ales and refreshing beverages, perfectly complemented by the quality of our celebrated restaurant and bar food offering. We are known across the area for our impressive events calendar, with several beer festivals and community gatherings, making us the talk of surrounding villages and the wider Bucks, Beds & Herts region.
Our loyal customer base of locals and visitors is the result of a commercial enterprise developed on strong business principles and hard work. The entire operation is built around a well-honed business model and the extensive management team structure of The Sandridge Pub Company. With owner Nell Saint, and General Manager Paul Darvell at our helm, and the support of our exceptionally talented family of staff, The Old Swan makes a very formidable and unified team.
“Luxury Service, Family Atmosphere”
APPETITE – Our company initiative
The Sandridge Pub Company acknowledges the challenges and responsibilities that come with running a business in the hospitality industry. We recognise that our community establishments and public houses have an important obligation to our patrons and our people – Customer Service Excellence.
Above all, we acknowledge that all our valued customers always have a choice, because we must never take their custom for granted. We have a responsibility to work together to achieve a common goal – we do this through our internal company initiative, called APPETITE.
APPETITE was developed to encourage good practice and a working methodology that our business and people can adhere to. Each element of APPETITE represents a business principle that directly connects with our Value Proposition. Moreover, this supports our primary objective to provide the very best customer experience.
APPETITE is actively promoted to our staff and partners alike. This enables our business to measure performance against these core principles, which is also demonstrated through our actions and our tone of voice.
Ultimately, APPETITE is our badge of honour – we wear it with pride.